Hello and Welcome!
We’re so happy you’re here!
At Vibe Cozy, each embroidered piece is crafted with care, creativity, and attention to detail. Our sweatshirts, hoodies, and tees are soft, comfy, and made-to-order — whether it’s a thoughtful gift or a treat for yourself. Every stitch is placed with love right here in the USA.
Thank you for shopping small and choosing handmade. 💛
📏 Before You Order
Please review the color and size charts in the listing photos to ensure the best fit.
All embroidered items are custom-made just for you, so we don’t accept returns or exchanges unless your item arrives damaged or incorrect — and if that happens, we’ll gladly make it right.
🛒 How to Order
Browse all listing photos for details
Select your color and size
Add personalization (if available)
Click Add to Cart, then Proceed to Checkout
Enter your shipping information and select a delivery method
Leave a note if you have any special requests!
🧵 Product Details
Our embroidered apparel is made using high-quality blanks and professional embroidery threads for a polished, long-lasting finish.
T-Shirts (Gildan 5000)
• 5.3 oz, 100% cotton
• Classic fit, breathable & durable
Hoodies & Sweatshirts
• 50% cotton / 50% polyester
• Soft fleece interior for all-day coziness
• Tear-away tags for extra comfort
• Clean, durable stitching with rich thread colors
🚚 Production & Shipping
• Production time: 3–5 business days (embroidered items take extra time due to detail)
• U.S. shipping: 3–7 business days
• International shipping: 7–14 business days
• Tracking info sent within 2–3 days of placing your order
🔁 Returns & Exchanges
We want you to love your embroidered piece! 💫
Because each one is custom-made, we don’t accept returns unless the item is damaged or incorrect. Just contact us within 7 days of delivery and we’ll make it right!
🧺 Care Instructions
• Turn inside-out before washing
• Machine wash cold, gentle cycle
• Wash with like colors
• No bleach
• Tumble dry low or hang dry
• Do not iron directly on embroidery
• Do not dry clean
From our little shop to your wardrobe — thank you for supporting handmade embroidery and small business dreams. 🫶
Questions? Message us anytime — we’re happy to help!
We ship for free on all orders!
SHIPMENT PROCESSING TIME
All orders are processed within 10-15 days in business days. Shipping time will depend on locations, availability of the item, and Local Jurisdiction Regulations. Orders are not shipped or delivered on weekends or holidays.
If you haven’t received your parcel within 20 days, please contact the shipping courier with your tracking code. If you need further assistance or have any unanswered questions, please contact our team via email at [email protected]
SHIPPING ESTIMATE AND DELIVERY CHARGES
We shall charge the shipping and delivery fees as mentioned below from you. Shipping charges may vary based on the order value of the Product that you have added to the cart. You agree that we are authorized to collect, on behalf of the Logistic Partner, the shipping and delivery fees for the delivery service provided by the Logistic Partner.
Shipping Type |
Shipping Time |
Shipping Cost |
Free Shipping |
10-15 Business days |
Free (for orders with a minimum value of $80) |
Standard |
10-15 Business days |
$4.95 (US), 6.95 (Other Country) |
In the event we charge a shipping fee for the delivery of a purchased Product, such shipping fees will be refunded proportionately by us pursuant to any return or cancellation of the Product. You acknowledge and accept that the title and risk of all Products ordered by you shall pass on to you upon the delivery of the purchased Products to you.
Please Note:
- Shipping time doesn’t include our 2-3 days of order processing time.
- You have up to 12 hours after purchase to cancellation & changes.
- Orders placed after 5:00 p.m. EST will be processed on the following business day.
Learn more about Shipping Policy here.
RETURNS
We offer a 30-day return policy to our customers. If 30 days or more have passed since your purchase, we cannot offer you a refund or an exchange.
RETURNS NEED TO MEET ALL OF THE FOLLOWING CONDITIONS:
- Items must be defective or damaged to qualify.
- Returns must be sent via certified mail.
- Delivered goods have printing errors, wrong items, wrong size, wrong color, wrong design, or wrong style (e.g., long sleeve shirt instead of t-shirt) and are defective.
- All items must have original packaging and be carefully packaged for shipping.
- Must include an invoice.
- Any items that do not meet the above conditions will not be refunded or exchanged.
- Refunds will be issued upon receipt and inspection of the returned item(s).
- Please do not send your package back to us unless we give you permission to do so.
To request a return, please follow these steps:
- Submit a return request within 30 days after receiving your goods. After this period, your right to return is forfeited.
- Take clear photos/videos of the product and its packaging, including the QR code/Cover Package.
- Email us at [email protected], stating your reason for a replacement/refund and attaching the photos/videos.
- We will respond within 24 hours.
Once your return request is approved, please proceed with the following:
Pack the items securely in a nylon bag or any suitable packaging with the order ID included.
Please note that you are responsible for covering the shipping costs for returning the order. We do not refund these shipping costs.
For more details, check our Return & Refund policy.
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